At DistinctHairs, we work hard to make sure your wigs reach you quickly and safely. Please read our shipping and delivery terms below.
Orders are processed within 1–3 business days after payment is confirmed.
Custom or special wigs may take extra time (we will notify you if this applies).
Orders are not processed on weekends or public holidays.
We offer Standard and Express Shipping options.
Standard shipping usually takes 5–10 business days, depending on your location.
Express shipping usually takes 2–5 business days.
Delivery times are estimates and may vary due to factors beyond our control (e.g., courier delays, customs checks, weather conditions).
Shipping fees are calculated at checkout based on your location and selected shipping method.
Occasionally, we may offer free shipping promotions.
Once your order has been shipped, you will receive an email with a tracking number.
You can track your order directly on the courier’s website.
We ship worldwide! 🌍
Delivery times for international orders may take longer due to customs procedures.
Customers are responsible for any customs duties, taxes, or import fees charged by their country.
Please make sure your shipping address is correct when placing your order.
DistinctHairs is not responsible for packages lost due to incorrect addresses.
If your order is delayed beyond the expected delivery time, please contact us and we will assist you in tracking your package.
If you have any questions about shipping or need help with your order, reach out to us:
📧 Email: support@distincthairs.com
📍 Address: [Add your business address]
